West End Travel strives to ensure each traveler has an amazing experience and that begins with the first phone call or email:
“We appreciate West End Travel for their superb handling of the travel arrangements for Dr. Ndume and Dr. Hickson with SEE International as well as the 2015 Special Olympics delegation from the Democratic Republic of the Congo. For almost twenty years, West End Travel has provided professional and courteous service for the Dikembe Mutombo Foundation. Ms. Pommier shows a genuine interest in our medical mission trips, and West End Travel is concerned about their clients comfort and safety from the moment they board the plane until they arrive at their final destination.”
- Humanitarian Foundation Executive Director
West End Travel puts their customers first, ensuring that they receive the services they require and more.
- Marketing & Business Development Professional
I have never found any other travel agency as good as West End Travel. They go out of way to be sure each trip is the best it can be – and when groups are involved West End is on top of every detail. I think this is why so much of her business over the years is via word of mouth from former/current customers. I have sent many people and groups to her for their travel needs and they have stayed with her. That is the best one can say about any business. I believe that what separates West End from many others is their personal attention to everyone. You do not feel like a customer so much as like someone they are simply trying to help.
- Professional Soccer Coach
Whether it is booking a hotel in London, finding the only remaining and very elegant hotel room in Washington, DC or navigating a trip to tour colleges in the South, West End Travel is the go-to travel agency!
- Healthcare Communications and Public Relations Consultant
Well I can’t think of a better more accommodating travel agent than Viv. She is definitely by far the quintessential travel agent! She defines SERVICE, RELIABILITY and best of all she does it all with a smile. I recall several instances where I had a change in plans occur while I was at the airport, ready to board a flight and had to have all my reservations changed on the fly! West End Travel came through every single time changing flight reservations, hotels and limo services and not once did she make me feel like it was a problem nor an issue she is in one word FANTASTIC!!!
- International Development Company CEO
To see more recommendations please visit Vivianne’s LinkedIn profile or to request reference information please email travel [AT] westend [DOT] us. Thank You!